Legal
Privacy Policy
Last updated: October 2026
1. Who we are
Yogi Yin a Hurry is operated by Hsiao Chin Yeo (known as Josie), ABN 78 927 167 205, based in Melbourne, Victoria, Australia.
We take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (Privacy Act 1988).
2. Information we collect
When you contact us or engage our services, we may collect:
- Your name and the name of your organisation
- Your work email address and phone number
- Details about your team, workspace and wellbeing goals
- Any additional details you choose to share in enquiries or during programme delivery
For employees participating in sessions, we may receive general feedback or participation counts from your organisation, but we don't collect individual medical records or sensitive personal information unless specifically agreed.
3. How we use your information
We use your information to:
- Respond to your enquiry
- Scope, propose and deliver services
- Send invoices and manage billing
- Communicate about your engagement, programme updates, and follow-ups
- Improve our services based on feedback
We don't use your information for marketing to third parties or sell it to anyone.
4. Service providers we use
To deliver this website and our services, we use the following trusted third-party providers who may process your data on our behalf:
- Resend — email delivery (enquiry notifications and automated replies)
- Vercel — website hosting
- Google Workspace — email mailboxes for correspondence
Each of these providers has their own privacy policies and appropriate security practices.
5. How long we keep your information
We keep your personal information only for as long as reasonably needed for the purpose it was collected, or as required by law (for example, tax and business record obligations typically require retention for 5–7 years).
If you'd like us to delete your information, email us at josie@yogiyinahurry.com.au. Note that some information may need to be retained to meet legal obligations.
6. Your rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request corrections if that information is inaccurate
- Request deletion where legally possible
- Make a complaint about how we've handled your data
To exercise any of these rights, email us at josie@yogiyinahurry.com.au.
7. Cookies and website analytics
This website uses only essential cookies required to operate and secure the site. We don't use third-party tracking cookies for advertising.
8. Security
We take reasonable steps to protect your information from unauthorised access, use or disclosure, including through secure hosting, encrypted email, and limited access to data on a need-to-know basis.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date above indicates when the current version took effect.
10. Complaints
If you're not satisfied with how we've handled your personal information, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
